Privacy and Data Processing
Last updated • 20.10.2026
This page explains how information you submit through Free Send SMS is processed. Use the contact form for any questions.
What we collect
From the contact form we receive your name, email, optional company and phone, and your message. If you are signed in, the request is linked to your account.
How we use it
Data is used only to answer your request, plan a service setup and provide support. You are never added to marketing lists without consent.
Retention
Request records are kept for 24 months; sending reports for 12 months. After that they are deleted or anonymised.
Sharing
Data is shared only with the carriers and channel providers needed to deliver a message, to the extent the service requires. It is never sold.
Your rights
Write to us through the form for access, correction, deletion or objection requests; requests are answered within 30 days.