Sample message
Recommended channel
Use cases
The right channel for every scenario
Compare notification, reminder and campaign flows channel by channel, then open your own scenario to see sample messages.
Filter by channel
Narrow the list to the channel you use.
Comparison
The four channels at a glance
The five questions we hear most often when picking a channel, side by side.
| Channel | SMS | VoIP MSG | WhatsApp MSG | Viber MSG |
|---|---|---|---|---|
| Media | Text only | Voice recording | Image, document, button | Image + buttons |
| Characters | 160 / part | Voice length | Up to 1024 | Template based |
| Average delivery | ~2 seconds | Real time | ~1 second | ~2 seconds |
| Reporting | Delivery (DLR) | Listen-through + keypad | Read + click | Campaign + click |
| Setup | Sender ID approval | Ready-made flow | Meta template review | Business account |
You can scroll the table horizontally.
Is your scenario not on the list?
Describe your workflow and we will work out which channel fits.